Many companies make the mistake of employing a person and then sitting back, content that their work is done and leaving the employee to his or her own devices. So, says Anja Hartman- Weitz, human resources director at Softline VIP. “Engaging with the employees significantly increases staff retention and has a positive effect on revenue growth and productivity,” she says.

Her top 10 tips for engaging with employees are:

  • Instill a sense of accomplishment– everyone wants to feel as if they are making a viable contribution and that they are recognized for it, be it through remuneration or recognition. One way of doing that is to implement an employee recognition program that rewards employees for excellent work done.
  • Provide the necessary resources-having the necessary resources and equipment will allow staff members to perform their duties as best they can. This could take the form of investing in electronic equipment that is designed to make the environment more efficient.
  • Show care and concern for employees-focus on the caring aspect of it by taking an interest in health and general matters such as including highlighting breast cancer awareness month, financial tips and advice and recycling, to name a few.
  • Employee values-take a long hard look at what your employees’ values in order to identify what drives them and what satisfies them in the work environment.
  • Corporate Values and Culture-embark on initiatives that are aimed at instilling your corporate values and culture in employees. The journey to the same destination starts with the alignment of employees and corporate values.
  • Communication is crucial– make sure that every employee is aware of the organizational structure and the role each plays in it.
  • Specific job Description-providing each employee with a concise job description that highlights what the employer expects from them and how they can achieve success, goes a long way in the management of expectations and accomplishments.
  • Managing training and development-having a strong management team at the core of the business is crucial. Management must be capable of leading the company on its journey which forms a crucial part of the company’s success.
  • Two- Way Communication– implement a process that encourages an open channel of communication between management and  employees. It can provide invaluable feedback and highlight issues to focus on.
  • Ongoing Process– employee engagement is an ongoing process that requires dedication and a steadfast goal to work towards.

Source:  The Mercury, 25/07/2012